International Orders

International Customers

Samples must be packaged and shipped in accordance with U.S. Department of Transportation (DOT) and/or International Air Transport Association (IATA)/ International Civil Aviation Organization (ICAO) and carrier regulations.

The information below constitutes only a recommendation for shipping samples classified as "non-regulated materials" to our facility. Due to continuing changes in state and federal regulations, clients should always check with their safety office and/or shipping department to ensure regulatory compliance.

  • Make sure you have completed your order information on the website. Include the confirmation page with the QR code with your order.
  • Multiple orders can be mailed in the same package, so long as each order is in an individual bag with the order confirmation sheet
  • Samples must be submitted in strip tubes. Feel free to cut off the unused tubes to use next time.
  • Label the sample tube(s) clearly as per sample submission instructions.
  • Wrap all tubes tightly with Parafilm. Optionally, you can also place them in a container such as a 50 ml tube for extra protection
  • We recommend shipping samples in a padded envelope via a reputable and reliable international courier.
  • Your international courier will require you to complete a commercial invoice to be included with the shipment.
  • The commercial invoice should describe the contents as “non-hazardous, non-contagious research sample.”. Please list your institution as the "Manufacturer" of the samples.
  • State that the “contents are Not Restricted under IATA DGR regulations”.
  • We recommend that you include a Toxic Substance Control Act (TSCA) Certification. You can find a sample form from FedEx. If you do not include this, the package may be delayed at customs until the courier receives the proper certification.
  • Declare the value of the goods to be $1.

Ship to the following United States Address:

Primordium Labs
427 E Huntington Dr
Monrovia, CA 91016

+1 626-466-3797

We only accept pure DNA samples that are intended for Research Use Only! We DO NOT accept any samples for clinical diagnostics or trials. Any samples that do not conform to our submission guidelines will be discarded and/or submitted to the United States Postal Inspection Service.